Source · Care Inspectorate

Ach-an-Eas (Care Home)

Provider NHS Highland Type Care Home Service Location Inverness Last graded 27 Jan 2026

Recorded Key Question grade range: 4 — Good  View on Care Inspectorate

Key Question scores

Six-point scale
Support and wellbeing
4
Care and support planning
4
Setting
4
Staff team
4
Leadership
4
Care, play and learning

Requirements & recommendations

1 requirement · 2 recommendations

Verbatim text from the Care Inspectorate datastore. Requirements cite a specific regulation and deadline; recommendations are good-practice guidance against the Health and Social Care Standards.

Visit: 24 October 2025
Requirement 1

1. By 22 December 2025, to ensure care is carried out in line with people's wishes and choices, the four outstanding reviews must be completed. There must be e ffective arrangements in place to regularly review and update people's care plans on a minimal of a six monthly basis . This is to comply with Regulation 4(1)(a) and (d) (Welfare of users) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I am fully involved in assessing my emotional, psychological, social and physical needs at an early stage, regularly and when my needs change.' (HSCS 1.12); and 'My personal plan (sometimes referred to as a care plan) is right for me because it sets out how my needs will be met, as well as my wishes and choices.' (HSCS

Regulation 4(1)(a) and (d) (Welfare of users) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210) · Deadline: 22 December 2025
Recommendation 1

1. To promote well being, the service should ensure there are effective medication systems in place which follow good practice guidance. These should include: a) pain assessment tools; b) individual protocols for people who are on "as required" medication; and c) clear and legible records of controlled medication. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'Any treatment or intervention that I experience is safe and effective.' (HSCS 1.24.) 'If I need help with medication, I am able to have as much control as is possible.' (HSCS 2.23); and 'I experience high quality care and support based on relevant evidence, guidance and best practice.' (HSCS 4.11).

Recommendation 2

1. To ensure a safe and welcoming environment, the provider should have planned arrangements for regular monitoring and maintenance of the premises. This should include ensuring outdoor areas can be easily accessed by residents in a safe manner, and attention being given to the main door so as it looked welcoming and was better maintained. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I can use an appropriate mix of private and communal areas, including accessible outdoor space, because the premises have been designed or adapted for high quality care and support' .(HSCS 5.1); and 'I experience an environment that is well looked after with clean, tidy and well maintained premises, furnishings and equipment.' (HSCS 5.22)

Registry facts

Service no: CS2012307176
Provider no: SP2012011802
Ownership: Health Board
Registered places: 24
Registered: 30 March 2012
Council area: Highland
Health board: Highland
Integration authority: Highland
Risk band: MEDIUM