Mayfield Out of School Care

1. To support children’s wellbeing, learning and development, the providers should improve how personal plans are used to to support each child’s individual needs, interests and aspirations. This should include, but is not limited to, identifying individual strategies for support and ensuring that children and families are meaningfully involved in developing and reviewing plans every six months or sooner to reflect children's changing needs and progress. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state: “My personal plan (sometimes referred to as a care plan) is right for me because it sets out how my needs will be met as well as my wishes and choices” (HSCS 1.15) and “I am fully involved in assessing my needs, planning my care and support, and reviewing my care and support. (HSCS 1.12).

1. To support positive outcomes for children and families, the provider and staff should strengthen how they reflect on the quality of their service. This should include regularly asking children and families for feedback, keeping a record of what is working well and what could be improved, and using this to inform and make positive changes. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state: “I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes” (HSCS 4.19).