Source · Care Inspectorate

Forth View Care Centre

Provider Balhousie Care Limited Type Care Home Service Location Leven Last graded 26 Mar 2026

Recorded Key Question grade range: 3–4 — Adequate  View on Care Inspectorate

Key Question scores

Six-point scale
Support and wellbeing
3
Care and support planning
4
Setting
3
Staff team
3
Leadership
3
Care, play and learning

Requirements & recommendations

1 requirement · 1 recommendation

Verbatim text from the Care Inspectorate datastore. Requirements cite a specific regulation and deadline; recommendations are good-practice guidance against the Health and Social Care Standards.

Visit: 9 December 2025
Requirement 1

1. By 03 March 2026, the provider must safeguard and promote people's physical, emotional and psychological health by ensuring people spend their time in ways that are meaningful for them. In order to achieve this, the provider must: a) ensure people's wishes, interests and previous life history are discussed and documented b) use this information to identify and provide opportunities for people to spend their time in ways that are meaningful and purposeful to them c) keep accurate and evaluative records of the impact and outcomes of the support provided d) provide appropriate training, guidance and support for all staff ensuring they understand the importance of meaningful and purposeful engagement and e) ensure staffing levels are sufficient to provide appropriate, person-centred support for people. This is in order to comply with Regulation 3 and Regulation 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirement for Care Services) Regulations 2011 (SSI 2011/21. By 03 March 2026, the provider must ensure that service users experience a service which is well led and managed, and which results in continuous improved outcomes for service users through a culture of self-assessment and development, underpinned by robust and transparent quality assurance processes. To do this, you must, at a minimum: a) ensure that there is a sufficient quality assurance system in place to continually monitor and evaluate the quality of the service provision to help inform improvement and development of the service b) maintain a record of areas for improvement within the provision of care detailing the actions to be taken, the timescales within which action is to be taken, the individual with the responsibility for furthering improvement, and the expected outcome. This is to comply with Regulations 3 and Regulation 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to1. By 03 March 2026, the provider must ensure people and staff are kept safe by ensuring staff are appropriately supported and trained. To do this the provider must, at a minimum, ensure: a) all staff receive and complete the provider's induction, and mandatory training, including refresher training when appropriate b) ensure that staff receive all appropriate training necessary to enable them to carry out the tasks they are to perform c) ensure that staff practice is observed and evaluated d) ensure an ongoing training plan is in place d) supervision sessions with staff should be planned and carried out on a regular basis, with appropriate records kept of each sessions. This is to comply with section 8(1)(a) of the Health and Care (Staffing) (Scotland) Act 2019. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I have confidence in people because they are trained, competent a1. By 03 March 2026, the provider must ensure that people's independence is supported. To do this, the provider must, at a minimum: a) ensure staffing numbers are sufficient, and have the right skills and knowledge to promote mobility b) ensure people are enabled to be involved in decisions about their setting c) ensure people have access to appropriate technology and equipment d) ensure people are supported to have access to outdoor space and the wider community. This is to comply with Regulation 3 of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I am empowered and enabled to be as independent and as in control of my life as I want and can be' (HSCS1. By 03 March 2026, the provider must ensure that people’s health and wellbeing is supported by comprehensive and accurate records. To do this, the provider must, at a minimum: a) ensure care plans accurately and consistently reflect the current health and care needs of the person. b) ensure risk assessments accurately reflect any identified risks to the person's health and includes an assessment of those risks and the steps that are to be taken to reduce or mitigate these risks. c) ensure care plans are reviewed as people’s needs change and in line with legislative requirements. d) ensure staff are familiar with and actively use people’s care plans and risk assessments to inform the support they deliver. This is to comply with Regulation 4(1)(a) and Regulation 5(2)(b)(ii) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with th

Regulations 3 and Regulation 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210) · Deadline: 3 March 2026
Recommendation 1

1. To support people's independence and right to make their own choices, the provider should ensure a process is in place to enable people to have access to their own money at all times. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which states that: 'If I need help managing my money and personal affairs, I am able to have as much control as possible and my interests are safeguarded' (HSCS 2.5).

Registry facts

Service no: CS2011302958
Provider no: SP2010011109
Ownership: Private
Registered places: 55
Registered: 14 December 2011
Council area: Fife
Health board: Fife
Integration authority: Fife
Risk band: HIGH

Complaints upheld

2024/25: 1
2025/26: 4