Woodside Court Nursing Home

1. The provider should ensure that clear records are maintained in relation to the monitoring of food and fluid intake when required. This should include: a. accurate records of people's intake b. assessment and analysis of the data gathered c. details of the action to be taken if people's intake could impact on good health outcomes. This is in order to ensure that care and support is consistent with the Health and Social Care Standard (HSCS) which states that: 'My future care and support needs are anticipated as part of my assessment' (HSCS 1.14) and 'I am protected from harm because people are alert and respond to signs of significant deterioration in my health and wellbeing, that I may be unhappy or may be at risk of harm' (HSCS 3.21).

1. In order that people experience good outcomes and quality of life, the provider should ensure people are supported to spend their time in ways that are meaningful and meet their individual outcomes. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I can choose to have an active life and participate in a range of recreational, social, creative, physical and learning activities every day, both indoors and outdoors' (HSCS 1.25).

2. To promote people's nutritional health, the provider should regularly review the mealtime experience to ensure that people’s social and nutritional needs are being met. Staff should be skilled and knowledgeable in supporting people with additional needs. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that 'My care and support meets my needs and is right for me' (HSCS 1.19).1. Staff should receive regular supervision and appraisals to ensure their learning and development needs are assessed, reviewed, and addressed. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which states that: 'I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes' (HSCS 3.14).

1. To support people's wellbeing, the provider should ensure systems are in place which identify when bedding is no longer of an acceptable standard and allow for its timely replacement. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which states that 'I experience an environment that is well looked after with clean, tidy and well maintained premises, furnishings and equipment' (HSCS 5.22).

1. To promote responsive care and ensure that people have the right care at the right time, the service provider should ensure that people have person-centred care plans in place. These should provide guidance which is sufficiently detailed to allow staff to provide consistent, good quality care and support. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My personal plan (sometimes referred to as a care plan) is right for me because it sets out how my needs will be met, as well as my wishes and choices' (HSCS 1.15).