Source · Care Inspectorate

Springfield Bank Nursing Home

Provider HC-One Limited Type Care Home Service Location Bonnyrigg Last graded 7 Oct 2025

Recorded Key Question grade range: 4 — Good  View on Care Inspectorate

Key Question scores

Six-point scale
Support and wellbeing
4
Care and support planning
4
Setting
4
Staff team
4
Leadership
4
Care, play and learning
—

Requirements & recommendations

0 requirements · 1 recommendation

Verbatim text from the Care Inspectorate datastore. Requirements cite a specific regulation and deadline; recommendations are good-practice guidance against the Health and Social Care Standards.

Visit: 18 September 2025
Recommendation 1

1. The provider should ensure that there is a structured support and supervision system in place for staff which incorporates observations of practice in a variety of areas including but not limited to: - moving and handling, - medication, - infection control, - stress and distress. This is to support the ongoing development of staff, ensuring they are competent, skilled and able to reflect on their practice to continue to meet people’s needs. This is to ensure care and support is consistent with the Health and Social Care Standards (HSCS) which state: “I have confidence in people because they are trained, competent and skilled,

Registry facts

Service no: CS2011300760
Provider no: SP2011011682
Ownership: Private
Registered places: 70
Registered: 31 October 2011
Council area: Midlothian
Health board: Lothian
Integration authority: Midlothian
Risk band: HIGH

Complaints upheld

2025/26: 1
2026/27: 1