Fairview Nursing Home
Recorded Key Question grade range: 3–5 — Adequate View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 27 October 2025, the provider must ensure the service remains responsive to changes, develops a culture of continuous improvement and people's care needs are met by staff who work well together, have time, skills and knowledge to care and support them. To do this, the provider must, at a minimum: a) Review the current leadership within the units and assess the knowledge, skills and expectations of the leaders. b) Identify any training required for leaders to help assist them to be competent to fulfil their role. c) The manager to have oversight and regular meetings with leaders to ensure actions have been taken to drive improvement. d) The manager should carry out observation of practice to identify any training needs or areas for improvement. e) Review the home's service improvement plan by identifying specific improvements for individuals. f) Devise a process when deploying staff to units
1. To support a culture of continuous improvement and learning regarding accidents and incidents where people have fallen. The service should review the current platform and develop a more robust system for analysing falls within the home, while also sharing insights and identifying patterns with managers and staff, considering factors such as the environment, weather, location and timings. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which states that: 3.21 'I am protected from harm because people are alert and respond to signs of significant deterioration in my health and wellbeing, that I may be unhappy or may be at risk of harm.' 4.19 'I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes.'
2. To ensure people at end of life receive holistic care and support that respects their wishes and those of their families. The service should review the current processes for identifying end of life people and ensure that these wishes are integrated into care plans, with a focus on supporting their emotional and spiritual wellbeing. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which states that: 2.11 'My views will always be sought and my choices respected, including when I have reduced capacity to fully make my own decisions.'
1. To support an environment that enhances orientation, encourages conversation and minimises stress and distress. The service should review the home's current signage, engage with residents and their families to identify key talking points, that aid wayfinding, and assess levels of stress and distress, ensuring that the environment actively supports wellbeing. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which states that: 5.11 'I can independently access the parts of the premises I use and the environment has been designed to promote this.' 5.1 'I can use an appropriate mix of private and communal areas, including accessible outdoor space, because the premises have been designed or adapted for high quality care and support.'