Cairnie Lodge
Recorded Key Question grade range: 3–4 — Adequate View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 20 January 2026, you the provider, must ensure that staffing arrangements are right and that people receive responsive care that meets all of their care needs and enables them to experience meaningful connection. In particular you must ensure that: a) Managers carry out a full staffing review to ensure there are enough staff in each unit to meet people’s needs and that there is a clear contingency plan in place for covering shortfalls b) Managers use a variety of different methods of collecting information to determine/inform staffing arrangements, for example, through observations and discussions with people c) The numbers and skill mix of staff employed are based on an accurate assessment of people’s needs and identified areas for potential harm. For example, areas of high risk are supervised at all times as required d) Ensure leaders are visible, involved and providing direction to staff to ensure the smooth running of the shift, maintaining standards of c
1. By 21 July 2025, the provider must ensure people’s care is planned, accurately recorded, and reviewed to ensure they receive appropriate, responsive up to date person-centred care. In order to achieve this the provider must: a) Ensure that documentation and records are accurate, sufficiently detailed, and organised and reflective of the care and support planned or provided. b) Ensure the quality of people’s care and support is evaluated and recorded where a person’s care needs or risk level changes, for example, after an incident. c) Ensure that where people are assessed as at risk of a pressure ulcer or skin damage, a wound or pressure ulcer, their care plan and records include the frequency of skin checks and regular review, evaluation and a record of any progress. This is to comply with Regulation 4(1)(a) (welfare of service users) and Regulation 5 (personal plans) of The Social Care and Social Work Improvement Scotland (Requirements for Care Serv
1. To ensure that people receive high quality care and support from staff who are skilled and confident in their roles, the provider should ensure that all staff receive supervision meetings, and that records are kept to ensure identified actions to support staff development are followed through. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state that:
'I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes' (HSCS 3.14).
This is to ensure support is consistent with the Scottish Social Services Council (SSSC) Codes of practice for Social Service workers and Employers 2016, which state as an employer you will:
3.5- ‘Provide effective, regular supervision to social service workers to support them to develop and improve through reflective practice’.