Elite Care at Home Ltd

1. To support people’s health and wellbeing, the provider should ensure all personal plans include detail of any legal representatives, agreements, or documentation in place. This is to ensure care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘My personal plan (sometimes referred to as a care plan) is right for me because it sets out how my needs will be met, as well as my wishes and choices.’ (HSCS 1.15)

1. In order for people to benefit from care that is person centred; the provider should ensure personal plans have appropriate detail. This should include but is not limited to: • Personal plans held online accurately reflect the plans in people's home and hold all relevant information. • Outcomes of people's support are documented and reviewed regularly. • Future wishes are agreed with people, relevant others and held in people's plans. • Improved detail in personal plans of people's health needs, life history, passions and interests This is to ensure care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "My future care and support needs are anticipated as part of my assessment." (HSCS 1.14) and "My personal plan (sometimes referred to as a care plan) is right for me because it sets out how my needs will be met, as well as my wishes and choices." (HSCS 1.15)