Flemington Care Home
Recorded Key Question grade range: 3 — Adequate View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 11 September 2025, the provider must improve the management oversight and develop effective and robust quality assurance systems. To ensure this, the provider must, at a minimum: a) increase the frequency and sample sizes of audits across all aspects of the service b) ensure areas for improvement are identified, appropriately recorded and followed up with outcomes and improvements clearly identified c) ensure staff are trained in quality assurance and recording systems and can demonstrate their understanding and their role. This is to comply with Regulations 7(2)(c) and 9(2)(b) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "I benefit from a culture of continuous improvement, with the organisation having robust and transparent qu
1. To ensure that people achieve physical and mental wellbeing through meaningful interaction and stimulation, the manager should: a) consult with people about how they wish to spend their day b) develop individual plans and goals for each person and how staff can support people to achieve these c) provide staff with guidance about how to engage with people effectively. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "I get the most out of life because the people and organisation who support and care for me have an enabling attitude and believe in my potential" (HSCS 1.6) and "I can choose to have an active life and participate in a range of recreational, social, creative, physical and learning activities every day, both indoors and outdoors" (HSCS 1.25).
1. In order to ensure that people receive support from a staff team who are able to reflect on their practice in order to continually improve, the provider should ensure that there are regular opportunities for staff to reflect and have supervision as the policy and procedures state. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes" (HSCS 3.14).
1. The provider should ensure that effective care planning is paramount. To support this, the manager should ensure care plans and person-centred risk assessments contain accurate, up-to-date, detailed information about the support a person experiencing care requires. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "My personal plan (sometimes referred to as a care plan) is right for me because it sets out how my needs will be met, as well as my wishes and choices" (HSCS 1.15).