Source · Care Inspectorate

Sutherland Stepping Stones Childrens Centre

Provider CALA Integrated Services Type Day Care of Children Location Brora Last graded 26 Aug 2025

Recorded Key Question grade range: 3–4 — Adequate  View on Care Inspectorate

Key Question scores

Six-point scale
Support and wellbeing
—
Care and support planning
—
Setting
4
Staff team
3
Leadership
4
Care, play and learning
3

Requirements & recommendations

0 requirements · 3 recommendations

Verbatim text from the Care Inspectorate datastore. Requirements cite a specific regulation and deadline; recommendations are good-practice guidance against the Health and Social Care Standards.

Visit: 31 July 2025
Recommendation 1

1. To support children's wellbeing, the provider should ensure personal planning approaches improve so that they set out clearly how children's care and support needs will be met. This should include but is not limited to: a) ensuring personal plans reflect children's current needs b) ensuring strategies of support for individual children are developed and implemented by staff c) ensuring all staff are knowledgeable and understand the information within the personal plans and use this to effectively meet each child’s needs. This is to ensure care and support is consistent with the Care Inspectorate document 'Guide for providers on personal planning'. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My personal plan (sometimes referred to as a care plan) is right for me because it sets out how my needs will be met, as well as my wishes and choices' (HSCS 1.15).

Recommendation 2

2. To ensure children benefit from personalised and enriching experiences, which support their learning and development. The provider should support staff to develop their skills in engaging, responsive interactions that promote curiosity and creativity. This should include but is not limited to: a) ensuring a consistent approach to the quality of staff interactions b) strengthening planning processes to ensure they are child-led, flexible and informed by high-quality observations c) embedding a consistent approach to observation and assessment that clearly identifies children's progress and informs meaningful next steps. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state:

'I experience high quality care and support based on relevant evidence, guidance and best practice' (HSCS 4.11).

Recommendation 3

1. To ensure children are safe and receive high quality experiences at all times the provider and manager should as a minimum, review and make appropriate changes to staff deployment, to improve experiences for children. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes' (HSCS 3.14).

Registry facts

Service no: CS2010278954
Provider no: SP2010011308
Ownership: Voluntary or Not for Profit
Registered places: 30
Registered: 21 March 2011
Council area: Highland
Health board: Highland
Integration authority: Highland
Risk band: MEDIUM