Balhousie Coupar Angus
Recorded Key Question grade range: 3–4 — Adequate View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. The service provider should give ongoing consideration to staff deployment and their availability to engage with people. This should include support provided for people; the provision of activities and promotion of people’s interests; levels of observation; and interaction between staff and people living in the service. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I can choose to have an active life and participate in a range of recreational, social, creative, physical and learning activities every day, both indoors and outdoors.' (HSCS 1.25); 'My needs are met by the right number of people.' (HSCS 3.15); and 'People have time to support and care for me and to speak with me.' (HSCS 3.16)
1. By 1 August 2024 the provider must, having regard for the size and nature of the care service, the statement of aims and objectives and the number and needs of the service users: a) ensure that at all times suitably qualified and competent persons are working in the care service in such numbers as are appropriate for the health, welfare and safety of service users. This in order to comply with section 7 of the Health and Care (Staffing) (Scotland) Act 2019 (as substituted for regulation 15(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011, (SSI 2011/210)). This is to ensure care and support is consistent with Health and Social Care Standard 3.15: My needs are met by the right number of people. This requirement was first made as part of a four-element requirement on 6 June 2024, and was extended to 30 November 2024. Improvem
1. By 1 August 2024 the provider must, having regard for the size and nature of the care service, the statement of aims and objectives and the number and needs of the service users: a) Ensure that at all times suitably qualified and competent persons are working in the care service in such numbers as are appropriate for the health, welfare and safety of service users. This in order to comply with section 7 of the Health and Care (Staffing) (Scotland) Act 2019 (as substituted for regulation 15(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011, (SSI 2011/210)). This is to ensure care and support is consistent with Health and Social Care Standard 3.15: My needs are met by the right number of people. This requirement was originally made on 6 June 2024 and extended to 30 November 2024. Another extension was made to 16 February 2025 to allow for furthe