Source · Care Inspectorate

Moyness Nursing Home

Provider Balhousie Care Limited Type Care Home Service Location Dundee Last graded 4 Feb 2026

Recorded Key Question grade range: 3 — Adequate  View on Care Inspectorate

Key Question scores

Six-point scale
Support and wellbeing
3
Care and support planning
3
Setting
3
Staff team
3
Leadership
3
Care, play and learning

Requirements & recommendations

8 requirements · 0 recommendations

Verbatim text from the Care Inspectorate datastore. Requirements cite a specific regulation and deadline; recommendations are good-practice guidance against the Health and Social Care Standards.

Visit: 5 November 2025
Requirement 1

1. By 5 January 2026, the provider must ensure that the administration of medication is safely managed in a manner that results in people's health, safety, and wellbeing needs being met. To do this, you must, at a minimum:

· Deadline: 5 January 2026
Requirement 2

1. Ensure that medication prescribed to service users is available within the service at all times

Requirement 3

2. Put in place, and implement, a system to audit the quality of medication records to ensure that prescribed medication is administered as directed and in accordance with a service user’s individual needs

Requirement 4

3. Demonstrate that monitoring arrangements are capable of identifying any errors in administration, or recording, of a service user’s medication and that appropriate actions are taken to address such errors

Requirement 5

4. Ensure that clear, personalised protocols are in place in relation to as required medications

Requirement 6

5. Ensure appropriate assessments are undertaken to assess people’s pain and that appropriate pain relief is provided This is in order to c2. By 5 January 2026, the provider must ensure that people's moving and handling needs are safely managed in a manner that results in people's health, safety, and wellbeing needs being met. To do this, you must, at a minimum: 1. ensure that all staff are appropriately trained and competent in safe moving and handling practices. 2. ensure that's people's mobility and safe moving and handling needs are fully assessed and care planned.

· Deadline: 5 January 2026
Requirement 7

3. Put in place, and implement, a system to audit the quality of moving and handling practices to ensure that all moving and handling is carried out as directed and in accordance with a service user’s individual needs. This is in order to comply with Regulation 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210) This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which

Regulation 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210)
Visit: 20 August 2025
Requirement 1

1. By 31 October 2025, the provider must ensure that the care service is led and managed in a manner that results in people's health, safety, and wellbeing needs being met. In order to achieve this you must: a) Establish and clarify the roles and responsibilities of all staff p roviding l eadership a nd/or c are across the service and ensure this is shared and understood by all staff. b) Establish clear communication processes and systems to share information a bout p eople's c In order to achieve this the provider must: a) Ensure that the premises, furnishings, and equipment are clean, tidy, and well maintained. b) Ensure that processes, such as enhanced cleaning schedules and regular quality assurance checks, are in place and effective to ensure that the environment is consistently safe and well maintained. c) Ensure that safe infection control practices are adhered to by all staff at all times. d) Ensure there is sufficient stock of PPE, including masks, which is stored appropriately to minimise the risk of infection. d) Ensure that clinical waste is stored safely and disposed of in a manner which takes account of the most up-to-date guidance from Public Health Scotland. ystems in place to ensure that the health, safety, and wellbeing requirements of people receiving care are met and that they experience positive outcomes. To do this, the provider must, at a minimum: a) Implement audits which enable the quality of the service to be monitored and which identify areas for improvement. b) Ensure any identified areas for improvement are addressed without delay. c) Ensure there is always appropriate and effective leadership of the service.

· Deadline: 31 October 2025

Registry facts

Service no: CS2010272061
Provider no: SP2010011109
Ownership: Private
Registered places: 30
Registered: 1 October 2010
Council area: Dundee City
Health board: Tayside
Integration authority: Dundee City
Risk band: HIGH

Complaints upheld

2025/26: 1