Source · Care Inspectorate

Monkbarns

Provider Balhousie Care Limited Type Care Home Service Location Arbroath Last graded 22 Dec 2025

Recorded Key Question grade range: 3–4 — Adequate  View on Care Inspectorate

Key Question scores

Six-point scale
Support and wellbeing
3
Care and support planning
3
Setting
3
Staff team
4
Leadership
4
Care, play and learning

Requirements & recommendations

1 requirement · 4 recommendations

Verbatim text from the Care Inspectorate datastore. Requirements cite a specific regulation and deadline; recommendations are good-practice guidance against the Health and Social Care Standards.

Visit: 29 April 2025
Requirement 1

1. By 30 November 2025, in order to ensure people and any legal representatives are fully consulted and involved in the development and review of their care plan, the provider must; - Ensure all care plans are reviewed in consultation with relevant people. - Ensure there is an accurate record maintained of the discussion and any actions agreed. - Ensure that there is a plan going forward to ensure the frequency of reviews meets the regulatory requirement of at least once every six months and when peoples needs change. This is to comply with Regulation 5 (1)(b) of the The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011, SSI 2011/210. This is also to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My views will always be sought and my choices respected, including when I have reduced capacity to fully m

· Deadline: 30 November 2025
Recommendation 1

1. In order to ensure the safety of people's belongings, and to support their sense of identity, the service should ensure that an accurate inventory is taken on admission and updated to reflect any items brought in to or removed from the service. The service should also review their laundry systems to reduce the levels of unclaimed clothing. This is to ensure care and support is consistent with Health and Social Care Standards (HSCS) which state that: 'I experience high quality care and support because people have the necessary information and resources' (HSCS 4.27).

Recommendation 2

1. In order to ensure people's needs are met, the provider should ensure that staffing are deployed and organised effectively within the home to ensure there are sufficient staff available to respond to people's needs. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My needs are met by the right number of people' (HSCS 3.15) and 'People have time to support and care for me and to speak with me' (HSCS 3.16).

Recommendation 3

1. In order to ensure good outcomes for people, the manager should complete a training needs analysis. This would help to ensure that training plans are reviewed and updated to help meet the needs of people living in the home. This is to ensure that peoples care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes' (HSCS 3.14).

Recommendation 4

2. In order to ensure good outcomes for people, the manager should ensure that there are regular and planned opportunities for staff supervision. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes' (HSCS 3.14).

Registry facts

Service no: CS2010272058
Provider no: SP2010011109
Ownership: Private
Registered places: 67
Registered: 1 October 2010
Council area: Angus
Health board: Tayside
Integration authority: Angus
Risk band: HIGH

Complaints upheld

2024/25: 4
2025/26: 1
2026/27: 1