Source · Care Inspectorate

Lizdean Nursing Home

Provider Blair and Fiona McKellar, a partnership Type Care Home Service Location Kilmarnock Last graded 2 Dec 2025

Recorded Key Question grade range: 3–4 — Adequate  View on Care Inspectorate

Key Question scores

Six-point scale
Support and wellbeing
4
Care and support planning
4
Setting
3
Staff team
4
Leadership
4
Care, play and learning

Requirements & recommendations

1 requirement · 4 recommendations

Verbatim text from the Care Inspectorate datastore. Requirements cite a specific regulation and deadline; recommendations are good-practice guidance against the Health and Social Care Standards.

Visit: 30 October 2025
Recommendation 1

1. In addition to the monthly dependency assessments, the staffing method framework should be fully implemented to consider and link the various aspects of workforce and workload planning that deliver positive outcomes for people as well as supporting the wellbeing of staff. Staffing assessments should be shared with residents, families and staff in an open and transparent way. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I experience high quality care and support based on relevant evidence, guidance and best practice'. (HSCS 4.11).

Visit: 3 June 2025
Recommendation 1

1. To support people to live in an environment that is safe, clean and well maintained, the provider should review staff arrangements and deployment to enable consistent, manageable and sustained improvement. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘My care and support is consistent and stable because people work together well.' (HSCS 3.19).

Recommendation 2

2. To support people to live in an environment that is safe, clean and well maintained, the provider should ensure all staff have a clear understanding of their responsibility to keep the care home clean. This should include, but is not limited to embedding the expected cleaning duties in daily practice and accurately and fully completing cleaning schedules. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘I experience an environment that is well looked after with clean, tidy and well maintained premises, furnishings and equipment.' (HSCS 5.22).

Recommendation 3

1. To ensure people live in an environment that is safe and of an acceptable standard of living, the provider should ensure quality assurance arrangements and action plans are completed fully and accurately, and lead to sustained improvement in the environment. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘I experience an environment that is well looked after with clean, tidy and well maintained premises, furnishings and equipment.' (HSCS 5.22).

Visit: 10 April 2025
Requirement 1

1. By 02 June 2025, the provider must ensure that the environment is safe, secure, and free from clutter and trip hazards. To do this the provider must, at a minimum: a. Undertake an environmental audit to identify where improvements are required in the environment. b. Produce an environmental action plan based on SMART principles (Specific, Measurable, Achievable, Realistic, and Time-based) that identifies the actions to be taken to improve the environment. c. Ensure that managers are involved in environmental audits, and include actions identified for improvement and how they will be achieved. To be completed by: 02 June 2025. This is to comply with Regulation 10(2)(d) (Fitness of Premises) of the Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘My environment is relaxed, welcoming, peac2. By 02 June 2025, the provider must ensure that the environment is safe and clean and meets recognised good infection prevention and control measures. To do this the provider must, at a minimum: a. Undertake a deep clean of all areas of the building b. Take action to ensure there is safe storage and disposal of Personal Protective Equipment, including pedal bins for disposal and PPE stations that are fit for purpose c. Take action to replace any furniture that presents an infection risk due to being worn or torn. d. Ensure all staff have a consistent approach to implementing good infection prevention and control measures in their daily role. e. Ensure that managers are involved in Infection Prevention and Control Audits and competency assessments to provide quality assurance. To be completed by: 02 June 2025. This is to ensure care and support is consistent with Health and Social Care Standard 4.11: I experience high quality care and support based on relevant evidence, guidance

Regulation 10(2)(d) (Fitness of Premises) of the Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210) · Deadline: 2 June 2025

Registry facts

Service no: CS2010271358
Provider no: SP2010011088
Ownership: Private
Registered places: 18
Registered: 4 February 2011
Council area: East Ayrshire
Health board: Ayrshire and Arran
Integration authority: East Ayrshire
Risk band: HIGH

Complaints upheld

2025/26: 2