Community Resource Team

1. To ensure people benefit from service improvement, the provider should ensure staffing arrangements provide time for staff to engage in development tasks. This should include, but not be limited to, time for team meetings, training, planning of activities and events, and undertaking key working and ‘champion’ responsibilities. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state: 'I am confident that people are encouraged to be innovative in the way they support and care for me' (HSCS 4.25).

1. To keep people safe, the provider should ensure that personal plans and risk assessments are regularly updated as people’s needs and risks change. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state: 'I am protected from harm because people are alert and respond to signs of significant deterioration in my health and wellbeing, that I may be unhappy or may be at risk of harm' (HSCS 3.21).

2. To promote positive outcomes for people, the provider should ensure that staff have the right knowledge and skills to meet their needs. Staff should staff have training and support to understand and implement a personal outcomes approach, so that people’s outcomes and aspirations are reflected in their personal plans. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state: 'I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes' (HSCS 3.14).