Generic - Care at Home - Lewis

1. To protect people’s health and wellbeing, the service provider must ensure that people experience safe and effective support with medication. In order to achieve this the provider should, at a minimum: a) ensure suitably detailed protocols are in place to inform the consistent and appropriate administration of medication that is prescribed ‘to be taken when required’ (PRN), and for topical medication. This is to ensure that care and support is consistent with the Health and Social Care Standard (HSCS) which state that: 'Any treatment or intervention that I experience is safe and effective'. (HSCS 1.24).

2. To ensure people's wishes and decisions are followed and their independence is promoted whenever possible, the service provider should make sure that all necessary legal information and documentation is in place and up to date. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'If I am unable to make my own decisions at any time, the views of those who know my wishes, such as my carer, independent advocate, formal or informal representative, are sought and taken into account'. (HSCS 2.12); and ‘I experience high quality care and support because people have the necessary information and resources’. (HSCS 4.27).