Source · Care Inspectorate

Galahill House

Provider Mansfield Care Limited Type Care Home Service Location Galashiels Last graded 4 Jul 2025

Recorded Key Question grade range: 4–5 — Good  View on Care Inspectorate

Key Question scores

Six-point scale
Support and wellbeing
5
Care and support planning
5
Setting
4
Staff team
5
Leadership
4
Care, play and learning

Requirements & recommendations

0 requirements · 1 recommendation

Verbatim text from the Care Inspectorate datastore. Requirements cite a specific regulation and deadline; recommendations are good-practice guidance against the Health and Social Care Standards.

Visit: 2 July 2025
Recommendation 1

1. The provider must ensure compliance with relevant legislation by notifying appropriate authorities of any adverse events that may impact the health, safety, or wellbeing of people living or working in the service. To achieve this, the provider should: • Ensure that all events deemed notifiable to the Care Inspectorate are reported promptly and accurately. • Include sufficient detail and timely updates in line with the Care Inspectorate’s Guidance on Notification Reporting. • Review internal processes to ensure staff understand and fulfil their responsibilities regarding statutory notifications. This is to ensure that care and support are consistent with the Health and Social Care Standards (HSCS), which state: “I am protected from harm, neglect, abuse, bullying and exploitation by people who have a clear understanding of their responsibilities.” (HSCS 3.20)

Registry facts

Service no: CS2009195945
Provider no: SP2005007720
Ownership: Private
Registered places: 24
Registered: 27 April 2009
Council area: Scottish Borders
Health board: Borders
Integration authority: Scottish Borders
Risk band: HIGH

Complaints upheld

2025/26: 1