Source · Care Inspectorate

North Ayrshire Council - Three Towns, North Coast and Arran

Provider North Ayrshire Council Type Housing Support Service Location Irvine Last graded 21 Aug 2025

Recorded Key Question grade range: 4–5 — Good  View on Care Inspectorate

Key Question scores

Six-point scale
Support and wellbeing
5
Care and support planning
4
Setting
Staff team
5
Leadership
5
Care, play and learning

Requirements & recommendations

0 requirements · 2 recommendations

Verbatim text from the Care Inspectorate datastore. Requirements cite a specific regulation and deadline; recommendations are good-practice guidance against the Health and Social Care Standards.

Visit: 15 August 2025
Recommendation 1

1. The provider should ensure that staff follow medication guidance and that they are not administering medication unless authorised to do so. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘Any treatment or intervention that I experience is safe and effective’, (HSCS 1.24).

Recommendation 2

1. The provider should ensure that people’s support plans set out how their health, welfare and safety needs are to be met and are regularly reviewed. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: “My support plan (sometimes referred to as a care plan) is right for me because it sets out how my needs will be met, as well as my wishes and choices.” (HSCS 1.15).

Registry facts

Service no: CS2008192560
Provider no: SP2003003327
Ownership: Local Authority
Registered: 14 September 2009
Council area: North Ayrshire
Health board: Ayrshire and Arran
Integration authority: North Ayrshire
Risk band: MEDIUM

Complaints upheld

2024/25: 1