Source · Care Inspectorate

Orems Care Service Housing Support

Provider Orems Care Services Ltd Type Housing Support Service Location Glasgow Last graded 2 Oct 2025

Recorded Key Question grade range: 4–5 — Good  View on Care Inspectorate

Key Question scores

Six-point scale
Support and wellbeing
5
Care and support planning
4
Setting
Staff team
4
Leadership
4
Care, play and learning

Requirements & recommendations

0 requirements · 2 recommendations

Verbatim text from the Care Inspectorate datastore. Requirements cite a specific regulation and deadline; recommendations are good-practice guidance against the Health and Social Care Standards.

Visit: 10 September 2025
Recommendation 1

1. To ensure care remains responsive and reflective of individuals’ changing needs, personal plans and risk assessments should be reviewed at least every six months. The service should implement a system to track and evidence six-monthly reviews, ensuring: • All care plans and risk assessments are reviewed and updated at least twice a year, or more frequently if needs change. • Review dates are clearly recorded, with planned future reviews scheduled and documented. • The involvement of guardians is recorded and updates are signed and dated by staff. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I am fully involved in developing and reviewing my personal plan, which is always available to me' (HSCS 2.17).

Recommendation 2

1. To support a culture of continuous improvement and the learning and development of staff the service should: • Ensure supervision sessions include reflective practice, constructive feedback and, opportunities to discuss learning needs and development goals. • F acilitate team meetings which provide an opportunity to provide updates on best practice, enhance communication and share learning. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational

Registry facts

Service no: CS2008192071
Provider no: SP2004005509
Ownership: Private
Registered: 27 November 2009
Council area: Glasgow City
Health board: Greater Glasgow and Clyde
Integration authority: Glasgow City
Risk band: MEDIUM