Dunvegan Lodge Care Home

1. To promote meaningful days and personal outcomes, the provider should increase the variety, personalisation, and frequency of activities and engagement. This should include a weekly timetable with individual choice, and opportunities that reflect each person’s interests and outcomes in their personal plan. This is to ensure care and support is consistent with the Health and Social Care Standards (HSCS) which state: “I can choose to have an active life and participate in a range of recreational, social, creative, physical and learning activities every day, both indoors and outdoors” (HSCS 1.25), and “My personal plan is right for me because it sets out how my needs will be met, as well as my wishes and choices” (HSCS 1.15).

2. To support health and dignity, the provider should implement regular movement and toileting prompts aligned to people’s needs and preferences. This should include planned position changes, supported walks, and clear recording of checks and outcomes, with oversight through routine audit. This is to ensure care and support is consistent with the Health and Social Care Standards (HSCS) which state: “My health and wellbeing benefits from safe infection prevention and control, practices and procedures” (HSCS 1.24) and “I am supported to be independent and have control over my own care and support by people who respect my rights” (HSCS 2.11).