Supportive Carers Scheme
Recorded Key Question grade range: 3–4 — Adequate View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 1 April 2026 the provider must ensure the safety and wellbeing of young people is robustly supported by timeous carer training, assessment and approval. This should include but is not limited to: a) Ensuring carers attend all mandatory and refresher training, particularly that relating to the protection of young adults. b) Ensuring mandatory pre-approval training to support the needs young people moving into adulthood and their caregivers is undertaken timeously This is to comply with Regulation 4(1)(a) (welfare of users) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that the quality of care and support is consistent with the Health and Social Care Standard which state that: 'I have confidence in people because they are trained, competent and skilled, and are able to reflect on their practice and f1. By 1 April 2026, the provider must ensure that a clear and consistent approach is taken to promote positive outcomes for young people up to the age of 21 in line with Continuing Care legislation. To do this, the provider must, as a minimum: a) Finalise a continuing care policy that sets out its responsibilities to provide continuing care, ensuring young people are aware of their right to remain in their fostering families; b) Ensure welfare assessments are carried out timeously for young people who are eligible for continuing care. c) Ensure that foster carers intending to provide continuing care are approved in advance of the young person’s 18th birthday. This is to comply with Regulation 4(1)(a) (welfare of users) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that the quality of care and s2. By 1 April 2026 the provider must adopt a robust approach to unplanned endings to support improved practice within the service and improved outcomes for young people and caring households. To do this, the provider must as a minimum: a) Develop a cohesive policy in relation to all premature endings, including continuing care placements b) Ensure practice is consistent with the revised policy c) Ensure the process for reviewing premature endings is timely d) Utilise quality assurance mechanisms to support a clear overview of young people and carers experiences of unplanned endings throughout their involvement with the service. This is to comply with Regulation 4(1)(a) (welfare of users) of the Social Care and Social Work improvement Scotland (Requirements for care services) regulations 2011 (SS1 2011/210) This is to ensure that the quality of care and support is consistent with the Health and S3. By 1 April 2026 , children and young people’s wellbeing and rights should be supported by a good concern and complaint handling system. To do this, the provider must, as a minimum: a) ensure that there is an effective system within the service for the management of concerns and complaints that is reflective of the ethos and vision of the organisation b) develop clear systems for recording concerns and complaints which also charts how they have been addressed c) ensure a shared understanding across the staff team of the concerns and complaints system and processes, including any changes made because of this requirement. d) ensure that all caring households have an understanding of this process and can access a written copy of the procedure This is in order to comply with: Regulation 18(3) of The4. By 1 March 2026 the provider should ensure the safety and wellbeing of young people by always applying a consistent approach to protection matters. To do this, the provider must as a minimum: a) Ensure practice is in line with national guidance and good practice. b) Ensure staff and caregivers are clear as to their roles and responsibilities in relation to safeguarding and protection matters through training, supervision and team learning opportunities. c) Ensure comprehensive recording tracking and outcomes monitoring of all safeguarding and protection matters. d) Ensure all incidents and protection concerns are appropriately notified to the care inspectorate within legal timescales. This is to comply with regulation 4 (1)(a) of Social Care and Social Work Improvement (Scotland) Regulations 2011 (SSI 2011/2010). This is to ensure that the quality of care and support is consistent with the Hea
1. The service should seek to improve the consistency and quality of recording across key documentation, including supervision records, case notes, safer caring assessments and unannounced visit records. This should include ensuring all key records are safely stored and accessible. This is to ensure that the quality of care and support is consistent with the Health and Social Care Standard which state that: 'I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes' (HSCS 4.19). 'I experience high quality care and support because people have the necessary information and resources' (HSCS 4.27).