Georgina Mason

1. To support positive outcomes for children and families, the childminder should strengthen how they reflect on the quality of their service. This should include regularly seeking feedback from children and families, keeping a record of what is working well and what could be improved, and using this information to inform the service’s improvement plan and make positive, measurable changes. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state: “I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes” (HSCS 4.19).

2. To ensure children consistently experience a high-quality service, the childminder should strengthen record-keeping and compliance processes. This should include but is not limited to; ensuring the certificate of registration reflects current conditions, submitting the annual return, and developing risk assessments for all areas accessed by children. All service documents should be accessible at all times. This should help maintain families’ confidence in the quality and reliability of the service. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which states that: 'I use a service and organisation that are well led and managed.' (HSCS 4.23).

3. To continue to improve and develop their knowledge and understanding of current early learning and childcare practices, the childminder should access training, professional learning or self-directed study. This should include but is not limited to child protection & First aid training. The childminder should record any learning and demonstrate ways in which it has improved experiences for children. This is to ensure that care and support is consistent with the Health and Social Care Standard (HSCS) which state that: 'I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes' (HSCS 3.14).

1. To ensure children's individual needs are met, the childminder should further develop personal plans. This should include, but not be limited to, recording information that identifies how they will meet and support every child's health, welfare and safety needs and ensuring personal plans are reviewed with children and families at least once in every six month period. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My personal plan is right for me because it sets out how my needs will be met, as well as my wishes and choices' (HSCS 1.15)