Autism and Neurodiversity North Scotland - Outreach

1. By 1 September 2025, the provider must ensure that people experience safe and effective support with medication. To do this the provider must, at a minimum: a) review the medication policy and procedure, ensuring it reflects statutory requirements and best practice guidance b) ensure all people receiving support with medication have a clear support plan detailing the level of assistance they require c) ensure all ‘as required’ medication have clear guidelines as to when it should be administered d) where staff have responsibility for administering medication, provide those staff with the training they require to have the knowledge and skills to administer medication in accordance with best practice, as well as ongoing competency assessments of staff practice. e) ensure all staff are clear on their responsibilities for escalating concerns where adults may be at risk of harm and this includes where people self-medicate. This is to comply with Regulation 4(1)(a) of The Social Care a1. By 1 September, the provider must ensure people’s health, safety and wellbeing benefits from effective and responsive leadership. To do this, the provider must, at a minimum: a) ensure there is a sufficient leadership structure for effective quality assurance and leaders respond to any arising actions, including, but not limited to, accidents and incidents, people’s care experiences, distressed behaviours, accidents and incidents, staff practice and medication b) ensure all incidents, accidents and adverse events are reported to the relevant external agencies when they meet the relevant thresholds. This is to comply with Regulation 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I use a service and organisation that are well led and1. By 1 October 2025, to ensure people experience care and support from a skilled and resilient staff team, the provider must ensure staff have regular supervision to support learning, development and wellbeing, as applicable to their role. To do this, the provider must, at a minimum: 1. ensure staff receive regular supervision, as per their own policy, that considers the support, development, learning and wellbeing needs of staff 2. ensure action is taken to address any identified learning, development or wellbeing needs This is in order to comply with Section 8 of the Health and Care (Staffing) (Scotland) Act 2019. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes' (HSCS 3.14)

1. By 1 October, the provider must ensure care documentation accurately reflects people’s needs, so that people’s care is right for them. To do this, the provider must, at a minimum: a) ensure people’s care documentation, including risk assessments and behaviour support plans, accurately reflect people’s needs, and the care that is being provided. b) ensure care documentation is regularly evaluated and updated in response to people's experiences, events and changing needs c) where staff have responsibility for writing care documentation, ensure those staff have the knowledge and skills to complete the task in line with best practice and your policies and procedures d) implement a system for the leadership team to regularly audit and review the content and accuracy of care documentation and take action in response to any deficits found. This is to comply with Regulation 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 201