Source · Care Inspectorate

Southside Daycare

Provider Pollok Enterprise Trust Type Day Care of Children Location Glasgow Last graded 25 Jun 2026

Recorded Key Question grade range: 3–4 — Adequate  View on Care Inspectorate

Key Question scores

Six-point scale
Support and wellbeing
—
Care and support planning
4
Setting
4
Staff team
—
Leadership
3
Care, play and learning
4

Requirements & recommendations

3 requirements · 5 recommendations

Verbatim text from the Care Inspectorate datastore. Requirements cite a specific regulation and deadline; recommendations are good-practice guidance against the Health and Social Care Standards.

Visit: 28 May 2026
Recommendation 1

1. The service should review and strengthen staff deployment arrangements to ensure that staffing levels consistently meet children’s needs throughout the day, including during busier periods. This should include but is not limited to, adhering to minimum ratio requirements at the start of the day. This is in order to comply with section 7(1)(a) of the Health and Care (Staffing)(Scotland) Act 2019. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state: ‘My needs are met by the right number of people’ (HSCS 3.15).

Visit: 21 October 2025
Recommendation 1 Met

1. To improve outcomes for children, the provider should ensure that self-evaluation and quality assurance impact on improved experiences for children. This should include, but not be limited to, gathering and responding to people's views, responding to agreed actions, and auditing practice. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes'. (HSCS 4.19).

Visit: 11 April 2025
Requirement 1

1. By 31 July 2025, the provider must ensure that children's care needs are met through personal planning. To do this, the provider must, at a minimum: a) ensure that each child has a personal plan in place within 28 days of starting the service b) ensure personal plans contain information about children's needs and how they will be met c) ensure personal plans are reviewed minimum every six months, or when information changes in partnership with parents and carers. This is to comply with Regulation 5(1)(2) (Personal plans) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My personal plan (sometimes referred to as a care plan) is right for right for me because it sets out how my needs will be met, as well as my wishes and choices' (HSCS 1.15). a) ensure that leadership and management roles and responsibilities are clear b) ensure staff and management are deployed in a way that meets children's needs c) develop contingency plans to support staff and management absences d) ensure children are cared for safely within a well maintained environment. This is in order to comply with section 7(1)(a) of the Health and Care (Staffing) (Scotland) Act 2019. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I use a service and organisation that are well led and managed' (HSCS 4.23); and 'My needs are met by the right number of people' (HSCS 3.15).

Regulation 5(1)(2) (Personal plans) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210) · Deadline: 31 July 2025
Requirement 2

2. By 31 July 2025, the provider must ensure children are supported by staff who have been safely recruited. To do this, the provider must, at a minimum: a) ensure all essential pre-employment checks are carried out prior to staff commencing employment in the service. This is in order to comply with Regulation 9(1) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210) and section 8 of the Health and Care (Staffing) (Scotland) Act 2019.

This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that:

‘I am confident that people who support and care for me have been appropriately and safely recruited’ (HSCS 4.24).

Regulation 9(1) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210) · Deadline: 31 July 2025
Requirement 3

3. By 31 September 2025, the provider must ensure robust quality assurance, self-evaluation and improvement planning take place, and impact on improved experiences for children and families. To do this, the provider must, at a minimum: a) carry out self-evaluation in consultation with children, staff and families b) implement robust quality assurance processes c) ensure staff are supported with professional development opportunities that support improved outcomes for children c) ensure policies and procedures that support the safe delivery of high quality care for children are reviewed, or developed. This is to comply with Regulation 4(1)(d) (Welfare of users) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulation 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which

Regulation 4(1)(d) (Welfare of users) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulation 2011 (SSI 2011/210)
Recommendation 1

1. To support children’s health, safety and wellbeing, the manager and staff should ensure children experience sociable and positive mealtimes. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I can enjoy unhurried snack and meal times in as relaxed an atmosphere as possible' (HSCS 1.35).

Recommendation 2 Met

2. To support children's wellbeing, learning and development, improvements should be made to the planning for play and learning processes. This should include but not be limited to ensuring children's achievements and progress are shared with families. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I am supported to achieve my potential in education' (HSCS 1.27); and 'As a child, my social and physical skills, confidence, self-esteem and creativity are developed through a balance of organised and freely chosen extended play, including using open-ended and natural materials' (HSCS 1.31).

Recommendation 3

1. To support children's health, wellbeing and safety, the provider should ensure children are cared for in a safe and hygienic environment. This should include but not be limited to ensuring clear infection and prevention procures are in place and followed by all staff. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their organisational codes' (HSCS 3.14); and 'I experience an environment that is well looked after with clean, tidy and well maintained premises, furnishings and equipment' (HSCS 5.24).

Conditions of registration

As published by the Care Inspectorate

Number(s) and Age(s) of person(s) to whom service may be provided:
1. To provide a care service to a maximum of 92 children. The age range of the children will be from six weeks to those attending primary school as follows:

15 Children 0 - up to 2 years
21 Children 2 - up to 3 years
36 Children 3 years to those not yet attending primary school.
20 Children attending primary school.

Any other conditions unique to the service:
2. The care service will operate Monday to Friday between the times of 07.30 to 18.30 hours.
3. The service will comply with the staffing ratio contained in Annex A of the National Care Standards Early Education and Childcare up to the age of 16.

4. The service can operate the out of school care element of the service from Block 1, Museum Business Park, 140 Woodhead Road, Glasgow G53 7NN.

Registry facts

Service no: CS2007154351
Provider no: SP2007009130
Ownership: Voluntary or Not for Profit
Registered places: 72
Registered: 12 October 2007
Council area: Glasgow City
Health board: Greater Glasgow and Clyde
Integration authority: Glasgow City
Risk band: MEDIUM