Source · Care Inspectorate

Woodside Care Home

Provider Woodside Carehomes Ltd Type Care Home Service Location Coatbridge Last graded 29 Jul 2026

Recorded Key Question grade range: 3–4 — Adequate  View on Care Inspectorate

Key Question scores

Six-point scale
Support and wellbeing
4
Care and support planning
4
Setting
3
Staff team
3
Leadership
4
Care, play and learning
—

Requirements & recommendations

0 requirements · 7 recommendations

Verbatim text from the Care Inspectorate datastore. Requirements cite a specific regulation and deadline; recommendations are good-practice guidance against the Health and Social Care Standards.

Visit: 24 June 2026
Recommendation 1

1. To ensure there are appropriate levels and skill mix of staff the provider should, use a suitable staffing method framework and adjust staffing levels appropriately. The provider should ensure that staff are deployed effectively, so people are safe and have sufficient support in meeting their support outcomes.

Recommendation 2

1. To promote good outcomes for people, the service should ensure that staff are competent and consistent in using the electronic care plan recording system.

Visit: 16 April 2025
Recommendation 1 Met

1. To ensure people live in a supportive environment that benefits their health and wellbeing the provider should make improvements to the unit. This is to ensure care and support is consistent with Health and Social Care Standards (HSCS) which states: 'Your environment will enhance your quality of life and be a pleasant place to live.' (HSCS 4) and 'You are confident that all the staff use methods that reflect up-to-date knowledge and best-practice guidance, and that the management are continuously striving to improve practice.' (HSCS 5.4)

Recommendation 2 Met

1. To ensure new staff are fully trained and competent the provider should ensure new staff inductions are fully completed. This is to ensure care and support is consistent with Health and Social Care Standards (HSCS) which states: 'I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional; and organisational codes.' (HSCS3.14)

Recommendation 3 Met

2. To ensure staff have the skills and knowledge to support all people with health conditions the provider should ensure additional training is available. This is to ensure care and support is consistent with Health and Social Care Standards (HSCS) which states: 'I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional; and organisational codes.' (HSCS3.14)

Recommendation 4

1. To ensure there is a safe, homely, well maintained environment across the home the provider should fully implement their refurbishment plan. This is to ensure care and support is consistent with Health and Social Care Standards (HSCS) which states: 'Your environment will enhance your quality of life and be a pleasant place to live.' (HSCS 4-your environment)

Recommendation 5

1. To ensure care plans are relevant and up-to-date the provider should ensure six monthly reviews are held. This is to ensure care and support is consistent with Health and Social Care Standards (HSCS) which states: 'During your first week in the home, and at least every six months after that, you will receive a full assessment to find out all your healthcare needs, and the staff will ensure that these needs are met. Staff will record all assessments and reviews of your healthcare needs.' (NSCS 14.3)

Conditions of registration

As published by the Care Inspectorate

Number(s) and Age(s) of person(s) to whom service may be provided:
1. To provide a care service to a maximum of:

Heather 35 older people who are frail; 21 older people with demetia; 28 older people with dementia mental health problems physical and sensory impairments etc

Until 1 March 2024 the manager will also be the manager of Millbrae Care home CS2007158178. This is subject to the service being awarded a grade of 3 or above in relation to an assessment of leadership or how well care and support is planned or the relevant equivalent assessment at subsequent inspections."

Registry facts

Service no: CS2007143254
Provider no: SP2007009228
Ownership: Private
Registered places: 84
Registered: 5 September 2007
Council area: North Lanarkshire
Health board: Lanarkshire
Integration authority: North Lanarkshire
Risk band: HIGH

Complaints upheld

2024/25: 4
2025/26: 2
2026/27: 1