Source · Care Inspectorate

Pentland View - Highland

Provider Barchester Healthcare Ltd Type Care Home Service Location Thurso Last graded 8 Apr 2026

Recorded Key Question grade range: 4–5 — Good View on Care Inspectorate

Key Question scores

Six-point scale

Support and wellbeing

Care and support planning

Setting

Staff team

Leadership

Care, play and learning

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Requirements & recommendations

0 requirements · 1 recommendation

Verbatim text from the Care Inspectorate datastore. Requirements cite a specific regulation and deadline; recommendations are good-practice guidance against the Health and Social Care Standards.

Visit: 5 March 2026

Recommendation 1

1. Improvements should be made to ensure that vital information related to people's health and wellbeing is recorded accurately, this should include any high risk areas such as skin health, and food and fluid intake to ensure that people's level of need is evaluated appropriately. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state: 'My health and social care needs are assessed and reviewed to ensure I receive the right support and care at the right time.'

Pentland View - Highland

Key Question scores

Requirements & recommendations

Registry facts

Complaints upheld