Source · Care Inspectorate

Newcraigielea

Provider Shetland Islands Council Type Care Home Service Location Shetland Last graded 12 Oct 2025

Recorded Key Question grade range: 4–5 — Good  View on Care Inspectorate

Key Question scores

Six-point scale
Support and wellbeing
5
Care and support planning
5
Setting
4
Staff team
5
Leadership
5
Care, play and learning

Requirements & recommendations

0 requirements · 2 recommendations

Verbatim text from the Care Inspectorate datastore. Requirements cite a specific regulation and deadline; recommendations are good-practice guidance against the Health and Social Care Standards.

Visit: 4 September 2025
Recommendation 1

1. The service should maintain a high standard of infection prevention and control, by ensuring that staff training is up-to-date and includes refresher training. This is to ensure infection control practices are in line with the Care Home Infection Prevention and Control manual. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My environment is secure and safe'. (HSCS 5.19)); and 'I experience an environment that is well looked after with clean, tidy and well-maintained premises, furnishings and equipment'. (HSCS 5.24)

Recommendation 2

2. The service should ensure that the laundry room layout supports safe infection prevention and control practices. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state that: “The premises have been adapted, equipped and furnished to meet my needs and wishes”. (HSCS 5.16)

Registry facts

Service no: CS2006130511
Provider no: SP2003002063
Ownership: Local Authority
Registered places: 9
Registered: 3 January 2007
Council area: Shetland Islands
Health board: Shetland
Integration authority: Shetland Islands
Risk band: LOW