Dunoon School Hostel
Recorded Key Question grade range: 3 — Adequate View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 1 February 2026, the provider must ensure the health, welfare and safety of all young people. To do this, the provider must, at a minimum: a) Notify the Care Inspectorate in line with regulations; and f) Ensure that external leaders who play an important role in safeguarding, make an effective and sustained contribution to service improvements. This is in order to comply with section 53(6) of the Act and Regulation 4(1)(a) of the Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210).
This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state: 'I am protected from harm, neglect, abuse, bullying and exploitation by people who have a clear understanding of their responsibilities' (HSCS 3.20). This requirement was originally made on 19 December 2024. This requirement had not been met and we agreed an extension until 1 July2. By 1 February 2026, the provider must ensure the health, welfare and safety of all young people. To do this, the provider must, at a minimum: a) ensure that risk assessments adequately encompass the full range of young people’s needs. This is to comply with Regulation 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state: 'I am protected from harm, neglect, abuse, bullying and exploitation by people who have a clear understanding of their responsibilities' (HSCS 3.20) This requirement was originally made on 19 December 2024. This requirement had not been met and we agreed an extension until 1 July 2025.3. By 1 February 2026, the provider must ensure there is effective quality assurance processes in place.
To do this, the provider must, at a minimum, ensure that: a) There is oversight of management practices to provide assurance of quality leadership and management of the service; and b) Personal plans and risk assessments are regularly audited. This is to comply with Regulation 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state: 'I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes' (HSCS 4.19). This requirement was originally made on 19 December 2024. This requirement had not been met and we agreed an extension until 1 July 2025.
1. To ensure that all young people feel that their privacy, dignity and feelings of security are promoted, the provider should re-visit respectful practices with all staff. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state: 'I experience care and support where all people are respected and valued' (HSCS 4.3).2. To ensure high quality care and support for young people, the provider should ensure that personal plans contain SMART (specific, measurable, achievable, realistic and timebound) outcomes, which adequately address the needs of young people, particularly where there is a need for additional support. This is to ensure that care and support is consistent with Health and Social Care Standards which state: 'My personal plan (sometimes referred to as a care plan) is right for me because it sets out how my needs will be met, as well as my wishes and choices' (HSCS 1.15).