Thrive Childcare and Education Happitots Erskine
Recorded Key Question grade range: 2–3 — Weak View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 29 September 2026, to ensure that children’s individual care and support needs are met, the provider must ensure staffing arrangements are effective to meet the needs of all children in the service. To do this, the provider must, at a minimum: (a) Assess the current staffing arrangements and develop a plan to ensure children are supported by a consistent staff team with the appropriate skills, knowledge and expertise. (b) Ensure there are adequate senior staff in place to support the improvement of the setting. (c) Ensure staff receive effective support, guidance and supervision to develop consistent practice. This is in order to comply with section 7(1)(a) and (b) of the Health and Care (Staffing)(Scotland) Act 2019. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I have confidence in people because they are trained, competent and skilled, are able to refle
1. To improve outcomes for children, the provider should strengthen the planning and delivery of learning experiences. This should ensure that play is consistently purposeful, supports engagement, and provides appropriate challenge. This should include, but is not limited to: • Ensuring practitioners base learning opportunities on children’s interests, ideas and and emerging needs. • Developing clear approaches to track children’s interests and use this information to inform meaningful next steps in learning. • Supporting practitioners to deliver high-quality play experiences that promote curiosity, creativity and sustained engagement. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘My care and support meets my needs and is right for me.’ (HSCS 1.19). ‘As1. To ensure children’s health, safety and wellbeing are consistently supported, the provider and manager should establish and embed effective systems for sharing and communicating important information about children. This should include, but is not limited to: • Developing clear processes to record, update and share key information relating to children's health, safety and wellbeing needs. • Ensuring all practioners have timely access to information to support safe and responsive care. • Supporting staff to understand their roles and responsibilities in communicating and responding to children's individual needs. • Monitoring the effectiveness of communication systems to ensure information is shared consistently and acted upon. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which
1. By 25 August 2025, the provider must ensure that children receive consistent care and opportunities to develop their learning. To do this, the provider must, at a minimum: a) Ensure that staff are consistently deployed to meet children's individual needs, taking into consideration their knowledge, skills, and experience. b) Ensure staff are given an induction and essential training and development opportunities to progress in their roles. This is to comply with section 8 (1) (a) of the Health and Care (Staffing) (Scotland) Act 2019. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice, and follow their professional and organisational codes' (
1. To ensure children experience care and support that meets their needs, the manager and provider should review and develop personal plans. This should include, but not be limited to, ensuring that every child has a personal plan with set targets and support strategies, that plans are measurable and consistently applied in practice, and that staff are provided with relevant training in completing personal planning. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘My care and support meets my needs and is right for me’ (HSCS 1.19). and 'As a child, I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes' (HSCS 3.14).
1. To improve children's outcomes, the manager and provider should ensure that self-evaluation and quality assurance lead to improved experiences. This process should include, but not be limited to, collecting and responding to feedback from stakeholders and reviewing staff practices. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes' (HSCS 4.19).
1. To ensure that children are cared for in a hygienic and safe environment, the manager and provider should ensure that the environment is clean and free of risks. This should include, but not be limited to, robust risk assessments and room checks to minimise the spread of infection. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their organisational codes' (HSCS 3.14). and 'I experience an environment that is well looked after with clean, tidy and well maintained premises, furnishings and equipment' (HSCS 5.24).
Conditions of registration
To provide a day care of children service to a maximum of 70 children at any one time of whom no more than:
22 are under the age of 2 years
18 are aged from 2 years to under 3 years
30 are aged 3 years to not attending primary school.
Minimum staffing levels to adhere to the guidance detailed in Annex A of the National Care Standards Early Education and Childcare up to 16 years.