Mairi Pass
Recorded Key Question grade range: 3–5 — Adequate View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. To support positive outcomes for children and families, the provider should develop their quality assurance processes. This should include, but is not limited to:
• updating children’s personal plans to ensure they meet their current wellbeing needs and wishes • reviewing and implementing current guidance to ensure policies and procedures are reflective of the service.
This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that:
‘My personal plan (sometimes referred to as a care plan) is right for me because it sets out how my needs will be met, as well as my wishes and choices’ (HSCS 1.15) and ‘I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes’ (HSCS 4.19).
2. To support positive outcomes for children and families, the provider should develop their approach to self-evaluation and improvement. This should include, but is not limited to:
• becoming familiar with best practice guidance to support them to identify their strengths and areas for improvement • maintaining relevant knowledge, skills, and training to support children’s overall wellbeing, including child protection and first aid. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that:
‘I have confidence in people because they are trained, competent and skilled, and are able to reflect on their practice and follow their professional and organisational codes’ (HSCS 3.14).
3. To maintain children's health and wellbeing, the provider should review their medication policy and procedures. This should include, but is not limited to; • ensure administration of medication forms are completed in full, signed and dated by parents and the childminder • ensure that medication is safely administered in line with appropriate medication dosages • ensure that signs and symptoms where medication is required are detailed in full. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that:
'Any treatment or intervention that I experience is safe and effective' (HSCS 1.24).