Alastrean House

1. In order to ensure that people receive their medication as it is prescribed, the provider should ensure records relating to medication management are accurate and robust. To do so the provider should; - complete a full audit of all medications and recording systems to identify where improvements are required - take appropriate action to ensure actions are complete and ongoing monitoring is robust to help maintain accurate records. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'If I need help with medication, I am able to have as much control as possible' (HSCS 2.23) and 'I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes' (HSCS 4.19).

2. In order to ensure people's rights are upheld the manager should ensure that staff practice reflects the Health and Social Care Standards, My support, My life. This includes ensuring staff are aware of Anne's Law and how this can have a positive impact on outcomes for people. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘I am supported to understand and uphold my rights' (HSCS 2.3) and 'I am an adult living in a care home and restrictions to routine visiting are needed to prevent infection, I can nominate relatives/friends (and substitutes) to visit me. My nominated relatives/friends will be supported by the care home to see me in person day-to-day and to be directly involved in providing my care and support if that is what I want' (HSCS 5.16).

3. In order to promote the health and wellbeing of people, the provider should ensure that all staff undertake Infection prevention and control training relevant to their role and that they can demonstrate an understanding of their responsibilities in maintaining a safe environment and protecting people from infection. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes' (HSCS 3.14).