Whim Hall Care Home

1. To ensure people are confident staff are recruited safely, the provider should ensure they follow current legislation as set out under the Protecting Vulnerable Groups (PVG) scheme; Scottish Social Services Council (SSSC) registration and in line with Safer Recruitment Through Better Recruitment guidance. a) All employment checks are completed, evidenced and recorded accurately prior to newly recruited staff starting in their post. b) Management audits are in place to ensure safe recruitment practices are adhered to. This is to ensure care and support is consistent with the Health and Social Care (HSCS) Standards which state: I am confident that people who support and care for me have been appropriately and safely recruited. (HSCS 4.24)

2. To ensure accountability and to reduce the risk of inaccuracies in financial management. The provider should: a) Clearly document all financial transactions to ensure traceability b) Undertake regular reconciliations to verify accuracy and completeness of financial records. This is to ensure care and support is consistent with the Health and Social Care Standards (HSCS) which state: I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes. (HSCS 4.19)

1. To ensure people are supported safely when being assisted with their mobility, the provider should: Have clear and up to date guidance within moving and assisting care plans for staff to follow. This is to ensure care and support is consistent with the Health and Social Care Standards (HSCS) which state: I experience high quality care & support based on relevant evidence, guidance and best practice. (HSCS 4.11) I experience high quality care and support because people have the necessary information and resources. (HSCS 4.27)