Home Care Services - Mainstream Team

1. When staff report medication errors, accidents, incidents, or adult protection concerns to their supervisor, it is then the responsibility of leaders to notify the Care Inspectorate when required. This ensures the service is open and accountable. This is in keeping with the Care Inspectorate's notification guidance as outlined in 'Adult Care Services: Guidance on records you must keep and notifications you must make' (March 2025) This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I use a service and organisation that are well led and managed.'(HSCS 4.23)