West Dunbartonshire Council Home Care Service
Recorded Key Question grade range: 2 — Weak View on Care Inspectorate
Key Question scores
Requirements & recommendations
Conditions of registration
The Support Service will be provided to people in their own homes.
The service will be available to a generic service user group.
Staff support will be available to service users over a 24 hour period.
Before supporting any service user to take medicines a policy and procedure including a system
of recording this support requires to be in place.
Staff will not use a service user's home as an office base or as a venue for supervision/appraisal
or other staff meetings.
Within 12 months of registration the service is required to evidence to the Care Commission that
the care at home service is separable from the provision of accommodation.
The service user must be able to remain living in their own home whilst choosing to receive their
care at home service from this or another provider.
The service will notify service users of the conditions of registration the name of the registered service