The Richmond Fellowship Scotland - Aberdeenshire
Recorded Key Question grade range: 4 — Good View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 30 November 2025, the provider must ensure that any restrictions on a person's freedoms are proportionate, the least restrictive necessary, and complies with relevant legal frameworks. This is to comply with Regulation 4(1)(c) (Welfare of users) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ' If my independence, control, and choice are restricted, this complies with relevant legislation and any restrictions are justified, kept to a minimum, and carried out sensitively' (HSCS 1.3).
1. To support people's wellbeing, the provider should ensure that administration of medication is in accordance with best practice. This should include, but is not limited to, regular review and assessment of the support that individuals need to manage medication effectively. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ' Any treatment or intervention that I experience is safe and effective' (HSCS 1.24).
2. To promote positive mental and physical health for people experiencing care, the provider should ensure that care and support is provided in a person-centred way and is consistent with people's personal goals and outcomes identified in their personal plans. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ' I am supported to participate fully as a citizen in my local community in the way that I want' (HSCS 1.10); and 'My care and support meets my needs and is right for me' (HSCS 1.19).
1. To support people's overall wellbeing, the provider should ensure that staff access training appropriate to their role and to meet the needs of the people they support. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I have confidence in people because they are trained, competent, and skilled' (HSCS 3.14).
1. In order to ensure that people are aware of the details of the care and support to be provided, the provider should ensure that personal plans are accessible to people and in a format that is meaningful to them. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ' I am fully involved in developing and reviewing my personal plan, which is always available to me' (HSCS 2.17).
2. In order to promote people's involvement in all decisions about their care, the provider should ensure that care reviews maximises people's capacity to direct their own care and support and, where relevant, focus on improved mental and physical health outcomes. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ' I am empowered and enabled to be as independent and in control of my life as I want and can be' (HSCS 2.2); and 'I experience high quality care and support based on relevant evidence, guidance, and best practice' (HSCS 4.11).