No 76
Recorded Key Question grade range: 2 — Weak View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 30 April 2026 , the provider must ensure any restrictions placed on young people's liberty are clearly documented and reviewed. To do this, the provider must, at a minimum: a) ensure young people's views are sought in relation to imposed restrictions; b) ensure all restrictions are clearly documented; and c) ensure restrictions are regularly reviewed with clear justification why these are in place. This is to comply with Regulation 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My personal plan (sometimes referred to as a care plan) is right for me because it sets out how my needs will be met, as well as my wishes and choices.' (HSCS 1.15); and 'My needs, as agreed in my personal pl2. By 1 April 2026 , the provider must ensure child and adult protection procedures are adhered to . To do this, the provider must, at a minimum: a) ensure all safeguarding concerns are clearly recorded; b) ensure the lead agency has been informed; c) ensure all staff are trained in child and adult protection; and d) ensure any protection concerns are reported to The Care Inspectorate. This is to comply with Regulation 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I am protected from harm, neglect, abuse, bullying and exploitation by people who have a clear understanding of their responsibilities.' (HSCS3.20).
3. By 10 May 2026, the provider must ensure there is effective quality assurance processes in place. To do this, the provider must, at a minimum: a) ensure there is quality assurance and oversight of all documents relating to young people's care, in particular incidents; b) ensure there is clear actions recorded if improvements are identified; and c) ensure there is external oversight and quality assurance. This is to comply with Regulation 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes.' (HSCS4.19).
4. By 1 April 2026, the provider must ensure the admissions process considers the ability of the service to be able to meet the young people's needs and keep them safe. In particular the provider must: a) ensure there is a comprehensive assessment of the needs of the young people using the service, underlining how the service will meet these needs and evidence regular reviews of the assessment; b) ensure there is an assessment of the impact on young people in the service and the referral, when a new admission is considered; and c) ensure the service has the staff skills and training to meet the needs of the young person. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ' My care and support is provided in a planned and safe way, including if there is an emergency5. By 30 May 2026, the provider must ensure all staff have completed all mandatory training. In particular the provider must: a) ensure all staff have completed child and adult protection training; b) ensure all staff have completed the relevant training in restrictive practice; and c) ensure there is a system in place to effectively monitor staff's training This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes.' (HSCS 3.14).