Cornerstone North Aberdeenshire Housing Support
Recorded Key Question grade range: 3–4 — Adequate View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 19 June 2026, the provider must ensure people's safety and wellbeing, by maintaining accurate records for guidance and improvement across all areas of the service. To do this, the provider must, at a minimum: a) Ensure recording is accurate in all documents b) Ensure effective oversight by the manager d) Review and update the emergency and continuity plans e) Maintain self evaluation in all areas, and a corresponding improvement plan. This is to comply with Regulation 4 (1) (a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My care and support is provided in a planned and safe way, including if there is an emergency or unexpected event'
1. To ensure people are supported by a skilled and knowledgeable staff team the provider should maintain a formal and structured support system for employees. This should include, but is not limited to: a) All staff receiving a full induction before they begin work with people b) All staff understanding and receiving regular individual supervision meetings c) All staff understanding and receiving annual appraisals d) All staff understanding and receiving observations of, and feedback on their practice. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their profess