The Beeches

1. By 11 March 2026, the provider must ensure that people experience meaningful activity and have regular opportunities to engage in the community in ways that reflect their choices, interests, and outcomes. To do this, the provider must, at a minimum: a) implement a structured, person centred activity programme that includes meaningful indoor activities, outdoor opportunities, and routine access to the local community for people supported b) ensure staff have sufficient time allocated within the staffing model to plan, prepare and deliver meaningful activities consistently c) ensure people’s views, preferences and life histories are routinely gathered, recorded, and used to shape activity planning, including the re establishment of resident participation forums (for example, resident meetings or keyworker discussions) d) introduce a system of quality assurance that regularly evaluates the impact of activities and community participation on peopl1. By 11 March 2026, the provider must ensure that staffing arrangements are sufficient, properly deployed and responsive to the assessed needs of people living in the service. This is to ensure people experience safe, compassionate, person centred care and have meaningful opportunities for engagement throughout the day. To do this, the provider must, at a minimum: a) review and update the service’s dependency assessment system to ensure it accurately reflects people’s needs, time spent supporting visiting professionals and all routine task demands, such as kitchen duties and laundry b) use the outcomes of the dependency assessment proactively to determine safe staffing numbers and deployment across all shifts, ensuring that staff are not routinely diverted from direct care due to competing tasks c) ensure predictable presence of staff in communal areas, so people are not left without contact or support for extend