Source · Care Inspectorate

Positive Steps

Provider City of Edinburgh Council Type Housing Support Service Location Edinburgh Last graded 9 Jun 2026

Recorded Key Question grade range: 4–5 — Good  View on Care Inspectorate

Key Question scores

Six-point scale
Support and wellbeing
5
Care and support planning
5
Setting
—
Staff team
4
Leadership
5
Care, play and learning
—

Requirements & recommendations

0 requirements · 1 recommendation

Verbatim text from the Care Inspectorate datastore. Requirements cite a specific regulation and deadline; recommendations are good-practice guidance against the Health and Social Care Standards.

Visit: 19 June 2025
Recommendation 1 Met

1. To support people's health and wellbeing, the provider should formalise the observation of staff practice and keep a reflective record which informs supervision, staff development and appraisal. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes' (HSCS 3.14).

Conditions of registration

As published by the Care Inspectorate

Number(s) and Age(s) of person(s) to whom service may be provided:

1. To provide a service to people with mental health problems living in their own homes and in shared accommodation.

Any other conditions unique to the service:

2. The support will be provided by 2 staff team based at the addresses as agreed during this variation and where there are any subsequent changes the Care Inspectorate should be informed.

3. The provider shall inform service users and their representatives that the care service is registered with the Care Inspectorate and shall ensure that they are made aware of the name of the registered service with its contact details, as it appears on this Certificate.

Registry facts

Service no: CS2004069206
Provider no: SP2003002576
Ownership: Local Authority
Registered: 2 September 2004
Council area: City of Edinburgh
Health board: Lothian
Integration authority: Edinburgh
Risk band: LOW