Aberdeen City
Recorded Key Question grade range: 3–5 — Adequate View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 1 June 2026, the provider must ensure that notification to relevant bodies are timely submitted in keeping with the expectation of a registered service. In particular you must: a) Ensure notification to the Care Inspectorate are received as per guidance b) Ensure managers are aware of their responsibilities for notifications c) Ensure in the absence of a manager, notifications continue to be submitted d) Develop a process to ensure regional manager oversight of required notifications. This is to comply with Regulations 4(1)(a) and 4(2) of the Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I benefit from different organisations working together and sharing information about me promptly where appropriate, and I understand how my privacy and confidentiality are respecte
1. To support people’s health and wellbeing, the provider should ensure medication is stored appropriate in line with good practice. This should include but not limited to ensuring topical medication is dated when opened and destroyed when required. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘Any treatment or intervention that I experience is safe and effective’ (HSCS 1.24).
1. To support people’s health and wellbeing, the provider should ensure checks and audits are thorough and have a clear benefit to people. This should include, but not limited to, a quality assurance process, which gives sufficient oversight, and is outcome-focused, reflecting the experiences and outcomes for people. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes' (HSCS 4.19).
2. To support people’s wellbeing, the provider should ensure there is an environmental plan which identifies deficits and responsibilities for action. This should include, but not limited to, develop and maintenance and improvement plan with the landlords and each parties responsibilities. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘I experience an environment that is well looked after with clean, tidy, and well-maintained premises, furnishings, and equipment' (HSCS 5.24).