Source · Care Inspectorate

Kinderhouse

Provider Kinderhouse Services Ltd Type Day Care of Children Location Dumfries Last graded 20 Dec 2018

Recorded Key Question grade range: 4 — Good  View on Care Inspectorate

Key Question scores

Six-point scale
Support and wellbeing
Care and support planning
Setting
4
Staff team
4
Leadership
4
Care, play and learning
4

Requirements & recommendations

1 requirement · 4 recommendations

Verbatim text from the Care Inspectorate datastore. Requirements cite a specific regulation and deadline; recommendations are good-practice guidance against the Health and Social Care Standards.

Visit: 28 May 2026
Requirement 1

1. By 17 August 2026, the provider must ensure that effective infection prevention and control (IPC) measures are in place to keep children safe and healthy. To do this, the provider must, at a minimum: a) ensure indoor and outdoor environments are organised in a way that supports effective cleaning and reduces the spread of infection b) review and reduce the volume of resources to ensure they can be cleaned regularly and maintained to an appropriate standard c) ensure all baby resources are cleaned consistently, including when items are dropped on the floor d) implement clear procedures for the cleaning, storage, and rotation of resources e) ensure all staff understand and follow IPC guidance consistently across the setting. This is to comply with Regulation 4(1)(a) (Welfare of users) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support are consi

Regulation 4(1)(a) (Welfare of users) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210) · Deadline: 17 August 2026
Recommendation 1

1. The service should strengthen its self-evaluation and quality assurance processes to better understand what is working well and what needs to improve. This should include gathering feedback from children, families, and staff, and measuring the impact of any changes made. This will help ensure the service continues to develop in ways that benefit children. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I am actively encouraged to be involved in improving the service I use, in a spirit of genuine partnership' (HSCS 4.7), and 'I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes' (HSCS 4.19).

Recommendation 2

2. The manager should ensure that risk assessments are expanded, regularly reviewed, and fully embedded into daily practice. All staff should understand and follow these risk assessments to support consistent and effective approaches to keeping children safe. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My environment is safe and secure' (HSCS 5.17).

Recommendation 3

1. The service should improve its planning so that children’s learning is clearly linked to the Curriculum for Excellence and Realising the Ambition. Planning should demonstrate how children’s ideas, interests, and play patterns, including schematic play, are used to shape learning experiences. This will help staff identify meaningful learning intentions and next steps, ensuring children are supported to build the right skills, remain challenged, and make steady progress in their learning. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I am supported to achieve my potential in education and employment if this is right for me' (HSCS 1.27), and 'I experience high quality care and support based on relevant evidence, guidance and best practice' (HSCS 4.11).

Recommendation 4

1. The service should improve its medication procedures to ensure they follow current best practice guidance. Medication records must clearly state the signs and symptoms that indicate when medication should be given, along with clear instructions on what staff should do next. Strengthening recording systems, including ensuring two staff sign each administration, will help keep children safe and ensure staff can respond appropriately in an emergency. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'Any treatment or intervention that I experience is safe and effective' (HSCS 1.24), and 'I experience high quality care and support based on relevant evidence, guidance and best practice' (HSCS 4.11).

Conditions of registration

As published by the Care Inspectorate

Number(s) and Age(s) of person(s) to whom service may be provided:

1. To provide a care service to a maximum of 35 children

Annex - a maximum of 14 children of school age up to 14 years of age
Main building - a maximum of 21 children up to the age of 14 years of age of whom no more than 13 are under 3 years of age, of whom no more than 8 are under 2 years.

Any other conditions unique to the service:

2. The care service will operate between the times of 07:00 and 18:00, Monday to Friday.

3. The service will comply with the following staffing: Age of children ratio to Adults to Children:

0-2 years - 1:3
2-3 year - 1:5
3 years and over - 1:8

2 adults shall be on duty in each building at any time. Only adults in contact with children for the majority of the session should count towards the ratios. The manager of the service will be supernumerary.

4. During the operating times the service will have the exclusive use of the two nursery buildings. The service will comply with space standards as detailed in the NCS Early Education and Childcare up to the age of 16, Annex A.

Registry facts

Service no: CS2004059539
Provider no: SP2004005821
Ownership: Private
Registered places: 35
Registered: 30 September 2004
Council area: Dumfries & Galloway
Health board: Dumfries and Galloway
Integration authority: Dumfries and Galloway
Risk band: LOW