Source · Care Inspectorate

Spynie - (Care Home)

Provider Intobeige Ltd Type Care Home Service Location ELGIN Last graded 17 Jun 2026

Recorded Key Question grade range: 4 — Good  View on Care Inspectorate

Key Question scores

Six-point scale
Support and wellbeing
4
Care and support planning
4
Setting
4
Staff team
4
Leadership
4
Care, play and learning
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Enforcement

6 actions

Formal enforcement action under the Public Services Reform (Scotland) Act 2010.

S62 (Improvement notice) 10 July 2020
Case 2019378008

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S62 (Improvement notice) 22 April 2020
Case 2019378008

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S62 (Improvement notice) 28 January 2020
Case 2019378008

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S62 (Improvement notice) 8 November 2019
Case 2019378008

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S62 (Improvement notice) 14 September 2018
Case 2018366736

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S62 (Improvement notice) 31 May 2018
Case 2018366736

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Requirements & recommendations

2 requirements · 2 recommendations

Verbatim text from the Care Inspectorate datastore. Requirements cite a specific regulation and deadline; recommendations are good-practice guidance against the Health and Social Care Standards.

Visit: 1 October 2025
Requirement 1

1. By 6 January 2026 , the provider must ensure positive safe outcomes for people who use this service. To do this the provider should, at a minimum: a) Ensure all adverse events, incidents and accidents are fully and appropriately investigated. b) Ensure all adverse events, incidents and accidents are shared appropriately with other agencies, in line with local and national guidance. c) Where adverse incidents or accidents identify areas for improvement these should be detailed in action plans which must be developed and acted upon. d) Ensure all learning is shared effectively with staff. This is to comply with Regulation 4(1)(a) (Welfare of users) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is in order to ensure that care and support is consistent with the Health and Social Care Standards which state that: 'I benefit from a culture of co

Regulation 4(1)(a) (Welfare of users) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210) · Deadline: 6 January 2026
Visit: 6 May 2025
Requirement 1

1. By 1 August 2025 the provider must ensure the quality assurance systems support improved care practices that link directly to improving the outcomes for people. In order to do this, the provider must ensure that: a) daily care records, audit tools, and concerns and complaints are timeously and accurately completed and capture people's views and experiences, b) senior management use the information gathered to identify areas for improvement, c) prompt action is taken to address indications of poor care provision, d) there is a whole team approach to making improvements, e) share and ensure improvements are sustained. This is to comply with Regulation 4(1)(a) (welfare of service users) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/ 210 and Sections (7)(1)(a) and (b)(Ensure appropriate staffing) of the Health and Care (Staffing) (Scotlan

· Deadline: 1 August 2025
Recommendation 1 Met

1. To ensure that people are treated with respect and dignity, the provider should educate and support staff to talk to people and about people, in a person-centred, inclusive manner. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I experience care and support where all people are respected and valued.' (HSCS 4.3)

Recommendation 2 Met

1. To ensure people live in an environment that is well looked after and reduces the spread of infection, the provider should have a plan to repair and paint the walls and doors of the corridors and bathrooms. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which states that: 'I experience an environment that is well looked after with clean, tidy and well maintained premises, furnishings and equipment' (HSCS 5.22)

Conditions of registration

As published by the Care Inspectorate

To provide a care service to a maximum of 56 older people.
7 of the maximum 56 places above may be provided to named individuals under 65 years old and 2 of the 7 above to named people with learning disabilities.

Registry facts

Service no: CS2003055110
Provider no: SP2004005486
Ownership: Private
Registered places: 56
Registered: 5 April 2004
Council area: Moray
Health board: Grampian
Integration authority: Moray
Risk band: MEDIUM

Complaints upheld

2024/25: 3
2025/26: 1
2026/27: 1