RAMH
Recorded Key Question grade range: 4–5 — Good View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By the 31 August 2025 the provider must ensure that people are supported safely with their finances and protected as far as possible from harm. To do this, the provider must; a) Carry out financial capabilities assessments to identify what level of support people require with their finances. A least restrictive approach should be taken unless formal financial management e.g. guardianship or financial appointee is in place. b) Ensure robust protocols are in place where any risks of financial harm are identified to minimise risks to people. c) Develop and implement a robust finance policy, guiding staff on how to support people safely with all aspects of their finances, including banking, online spending and money management. d) Carry out regular audits and checks on all aspects of people's financial support to ensure any issues are identified timeously and appropriate actio
1. People's support should be planned in a safe and effective way, which supports positive outcomes. The provider should carry out regular assessments of people's support to identify any areas of potential harm. Clear guidance should be in place for staff to make determinations of risks and to develop clear protocols to reduce the likelihood of harm. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘I am protected from harm, neglect, abuse, bullying and exploitation by people who have a clear understanding of their responsibilities.' (HSCS 3.20)