Riverside Kids Club

1. To ensure positive and sustained change, improvement planning and self-evaluation processes should be developed to ensure they are robust and focussed on achieving positive outcomes for children and families. This should include, but is not limited to: • using relevant best-practice guidance and evaluation tools to strengthen the cycle of evaluation • identifying meaningful priorities, monitoring progress, and evidencing improvement over time to develop a clear focus on the impact of actions taken • using information from audits and family consultations effectively to drive improvements. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state that: 'I am actively encouraged to be involved in improving the service I use, in a spirit of genuine partnership' (HSCS 4.7) and 'I benefit from a culture of continuous improvement, with the organisation having robust and transparent qual2. To ensure children’s needs are confidently met and supported, the provider should enhance staff knowledge, skills and confidence through further training and professional development opportunities. This would include but is not limited to: • identifying training to meaningfully impact staff confidence, particularly, in relation to supporting children with additional support needs • ensuring children’s needs are met by the right number of people • ensuring strengths-based strategies are clearly documented, consistently implemented, regularly reviewed, and evaluated. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state that: 'My care and support meets my needs and is right for me' (HSCS 1.19) and 'I have confidence in people because they are trained, competent and skilled, are able to reflect on their pr