Source · Care Inspectorate

Buccleuch Care Centre

Provider St Philips Care Limited Type Care Home Service Location Hawick Last graded 5 Nov 2025

Recorded Key Question grade range: 4–5 — Good  View on Care Inspectorate

Key Question scores

Six-point scale
Support and wellbeing
5
Care and support planning
4
Setting
4
Staff team
4
Leadership
4
Care, play and learning

Requirements & recommendations

0 requirements · 2 recommendations

Verbatim text from the Care Inspectorate datastore. Requirements cite a specific regulation and deadline; recommendations are good-practice guidance against the Health and Social Care Standards.

Visit: 4 November 2025
Recommendation 1

1. To ensure people are confident staff are recruited safely, the provider should ensure they follow current legislation as set out under the Protecting Vulnerable Groups (PVG) scheme; Scottish Social Services Council (SSSC) registration and in line with Safer Recruitment Through Better Recruitment' guidance. a) All checks are completed, evidenced and recorded accurately prior to newly recruited staff starting in post. b) Management audits are in place to ensure safe recruitment practices are adhered to. This is to ensure care and support is consistent with the Health and Social Care Standards which state: I am confident that people who support and care for me have been appropriately and safely recruited. (HSCS 4.24)

Recommendation 2

1. To ensure people are confident their oral care needs are being met well, the provider should: • Review care plans to ensure oral care needs are identified in their own plan. • Oral care plans have sufficient guidance for staff to follow including how to provide mouth care. This is to ensure care and support is consistent with the Health and Social Care Standards which state: My personal plan is right for me because it sets out how my needs will be met, as well as my wishes and choice. (HSCS 1.15).

Registry facts

Service no: CS2003047709
Provider no: SP2003003516
Ownership: Private
Registered places: 51
Registered: 19 December 2003
Council area: Scottish Borders
Health board: Borders
Integration authority: Scottish Borders
Risk band: MEDIUM