Easter Carmuirs Early Learning and Childcare Class

1. To keep children safe and promote their wellbeing, the leadership team should ensure staff use appropriate and sensitive strategies to de-escalate incidents. This is to make sure children's rights and choices are respected in order to deliver compassionate and responsive care. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My care and support meets my needs and is right for me' (HSCS 1.19), 'I experience warmth, kindness and compassion in how I am supported and cared for, including physical comfort when appropriate for me and the person supporting and caring for me' (HSCS 3.9), and 'I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes' (HSCS 3.14).