PPP Childcare Service
Recorded Key Question grade range: 2–4 — Weak View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 25 September 2026, the provider must ensure improved outcomes for children by implementing effective systems of quality assurance. To do this the provider must, at a minimum, ensure:
a) regular and effective support and supervision for all staff is implemented b) clear and effective plans are in place for maintaining and improving the service c) the management team effectively monitors the work of each member of staff and the service as a whole. This is to comply with Regulation 4 (1)(a)(b) (welfare of Users) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011(SSI 2011/10). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes' (HSCS 4.19).
1. By 25 September 2026, the provider must ensure that children’s individual needs are consistently met through effective personal planning and informed practice. To do this the provider must, at a minimum: a) Ensure staff have a clear understanding of each child’s holistic needs, including their interests, preferences and developmental stages. b) Ensure personal plans identify specific, achievable strategies to support wellbeing, learning and development. c) Ensure staff follow the information within personal plans to deliver responsive care and high-quality experiences. d) Implement effective audits of personal plans and staff practice to ensure plans are accurate, up to date and consistently applied. This is to comply with Regulation 4(1)(a) (Welfare of users) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Soci
1. To support children's wellbeing, the provider should ensure personal planning approaches improve so that they set out clearly how children's care and support needs will be met. This should include but is not limited to: a) ensuring personal plans reflect children's current needs b) ensuring strategies of support for individual children are developed and implemented by staff c) ensuring all staff are knowledgeable and understand the information within the personal plans and use this to effectively meet each child’s needs. This is to ensure care and support is consistent with the Care Inspectorate document 'Guide for providers on personal planning'. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My personal plan (sometimes referred to as a care plan) is right for me because it sets out how my needs will be met, as well as my wishes and choices' (HSCS 1.15).
2. To ensure children are safeguarded and protected from harm, the provider should, at a minimum: a) Ensure the leadership team effectively monitors the child protection practice of each member of staff and the service as a whole, identifying gaps and taking timely action to address them. b) Ensure clear and effective plans are in place for maintaining and improving child protection procedures, including regular policy reviews, staff training and reflective practice. c) Ensure everyone working in the service are competent and knowledgeable about national, local and the service's own child protection procedures and 'Getting it Right for Every Child' (GIRFEC). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state that: ‘I experience high quality care and support based on relevant evidence, guidance and best practice’ (HSCS 4.11).
3. To ensure children benefit from personalised and enriching experiences, which support their learning and development. The provider should support staff to develop their skills in engaging, responsive interactions that promote curiosity and creativity. This should include but is not limited to: a) ensuring a consistent approach to the quality of staff interactions b) strengthening planning processes to ensure they are child-led, flexible and informed by high-quality observations c) embedding a consistent approach to observation and assessment that clearly identifies children's progress and informs meaningful next steps. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state:
'I experience high quality care and support based on relevant evidence, guidance and best practice' (HSCS 4.11).
1. To improve outcomes for children, effective and robust quality assurance processes should be implemented. To do this the provider should, at a minimum, ensure: a) regular, effective and focused monitoring is carried out across the setting b) robust audits are developed and implemented and any actions are addressed promptly. This is to ensure that care and support is in line with the Health and Social Care Standards (HSCS) which state: 'I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes' (HSCS 4.19).
Conditions of registration
Number(s) and Age(s) of person(s) to whom service may be provided:
1. To provide a care service to a maximum of 40 children, aged from birth to those not yet attending secondary school. A care service to a maximum of 9 children under the age of 2 years can be accommodated in Room 1.