Source · Care Inspectorate

Keiss Primary School Nursery

Provider Highland Council Type Day Care of Children Location Wick Last graded 15 May 2026

Recorded Key Question grade range: 2–4 — Weak  View on Care Inspectorate

Key Question scores

Six-point scale
Support and wellbeing
Care and support planning
3
Setting
4
Staff team
Leadership
2
Care, play and learning
3

Requirements & recommendations

1 requirement · 2 recommendations

Verbatim text from the Care Inspectorate datastore. Requirements cite a specific regulation and deadline; recommendations are good-practice guidance against the Health and Social Care Standards.

Visit: 23 September 2025
Requirement 1

1. By 23 February 2026, the provider must ensure improved outcomes for children by implementing effective systems of quality assurance. To achieve this the provider must, at a minimum, ensure: a) the leadership team effectively monitors the work of each member of staff and the service as a whole b) clear and effective plans are in place for maintaining and improving the service c) internal procedures and policies are consistently followed to ensure accountability and high standards of care d) effective self-evaluation processes are implemented to identify strengths, areas for development, and inform continuous improvement. This is to comply with Regulation 4 (1)(a)(b) (welfare of Users) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011(SSI 2011/10). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: '

Regulation 4 (1)(a)(b) (welfare of Users) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011(SSI 2011/10) · Deadline: 23 February 2026
Recommendation 1

1. To ensure children benefit from personalised and enriching experiences, which support their learning and development. The provider should support staff to develop their skills in engaging, responsive interactions that promote curiosity and creativity. This should include but is not limited to: a) ensuring a consistent approach to the quality of staff interactions b) strengthening planning processes to ensure they are child-led, flexible and informed by high-quality observations c) embedding a consistent approach to observation and assessment that clearly identifies children's progress and informs meaningful next steps. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state:

'I experience high quality care and support based on relevant evidence, guidance and best practice' (HSCS 4.11).

Recommendation 2

1. To support children's wellbeing, the provider should ensure each child receives appropriate care and support and their needs are met. This should include but is not limited to: a) ensuring staff are supported to develop their knowledge and understanding of child development and emotional wellbeing b) staff use developmentally appropriate strategies to support children’s emotional needs c) ensuring strategies of support for individual children are developed and implemented by staff d) ensuring personal plans reflect children's current needs e) ensuring all staff are knowledgeable and understand the information within the personal plans and use this to effectively meet each child’s needs. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state:

'I experience high quality care and support based on relevant evidence, guidance and best practice' (HSCS 4.11).

Registry facts

Service no: CS2003017221
Provider no: SP2003001693
Ownership: Local Authority
Registered places: 15
Registered: 1 April 2002
Council area: Highland
Health board: Highland
Integration authority: Highland
Risk band: HIGH