Source · Care Inspectorate

Avoch Primary Early Learning and Child Care

Provider Highland Council Type Day Care of Children Location AVOCH Last graded 11 Feb 2026

Recorded Key Question grade range: 2–3 — Weak  View on Care Inspectorate

Key Question scores

Six-point scale
Support and wellbeing
Care and support planning
Setting
3
Staff team
3
Leadership
2
Care, play and learning
2

Requirements & recommendations

1 requirement · 1 recommendation

Verbatim text from the Care Inspectorate datastore. Requirements cite a specific regulation and deadline; recommendations are good-practice guidance against the Health and Social Care Standards.

Visit: 12 September 2025
Requirement 1

1. By 12 January 2026, the provider must ensure that there are robust quality assurance processes and systems in place to monitor progress in making improvements, and ensuring that these are sustained. To do this the provider must at a minimum ensure: a) Clear and effective plans are in place for maintaining and improving the service. b) The leadership team effectively monitors the work of each member of staff and the service as a whole. This is in order to comply with Regulation 3 and Regulation 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is in order to ensure care and support is consistent with the Health and Social Care Standards, which state that:

"I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes." (HSCS 4.19)

Regulation 3 and Regulation 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210) · Deadline: 12 January 2026
Recommendation 1

1. To support children to have their individual needs met effectively, the service should further develop their approach to identifying and sharing strategies with all staff. This should include but is not limited to: a) ensuring personal plans clearly set out children's current needs for individual care and support. b) ensuring strategies of support for individual children are developed and implemented by all staff c) ensuring all staff are knowledgeable and understand the information within the personal plans and use this to consistently meet each child’s needs. This is to ensure care and support is consistent with the Care Inspectorate document 'Guide for providers on personal planning'. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My pe2. To enable children to receive consistent play, learning and development opportunities, which support them to reach their full potential. This should include, but is not limited to: a) Embedding meaningful literacy and numeracy experiences within play experiences and daily routines to support children's progression. b) Ensuring children experience high-quality interactions consistently to promote rich learning experiences and continuity of care. c) Reviewing and improving transitions throughout the day to minimise disruption to children's play and learning, particularly during adult-led routines. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "As a child, I can direct my own play and activities in the way that I choose, and freely access1. To ensure children's privacy and wellbeing, the service should ensure that there are systems in place to ensure that all children's information is processed, managed and stored securely. This should include but is not limited to ensuring that written documents correspond to the correct child's folder in learning journals. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes" (HSCS 3.14) and, "My environment is safe and secure." (HSCS 5.17)

Registry facts

Service no: CS2003017171
Provider no: SP2003001693
Ownership: Local Authority
Registered places: 78
Registered: 1 April 2002
Council area: Highland
Health board: Highland
Integration authority: Highland
Risk band: MEDIUM