Willowbank Bungalows 1,2&3

1. To ensure that all people receive sufficient nutrition, the provider should review how it supports people who are at risk of weight loss. This should include but is not limited to, ensuring clear care plans and menu planning results in all people’s nutritional needs being met. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘My meals and snacks meet my cultural and dietary needs, beliefs and preferences.’ (HSCS 1.37)

2. To ensure that all people’s rights are respected, the provider should review any restrictions on people’s lives. This should include reviewing people’s needs and, where restrictions are needed, ensure that staff follow clear decision-making care plans and risk assessments. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘If my independence, control and choice are restricted, this complies with relevant legislation and any restrictions are justified, kept to a minimum and carried out sensitively.’ (HSCS 1.3) And; ‘I am as involved as I can be in agreeing and reviewing any restrictions to my independence, control and choice.’ (HSCS 2.6)

1. To ensure that people live in a safe environment, the provider should ensure that cleaning products used meet best practice guidance. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: “My environment is secure and safe." (HSCS 5.19)